(256) 799-0297
Our offices hum with the activity of advocates helping clients with disability problems. We may be writing a brief for a judge, filing a new claim or preparing evidence for an appeal. During the day we will interview new clients about their disability claims and review Social Security documents, award letters, payments and denial letters. Usually, we will be busy preparing to appear before a judge in an appeal hearing.
That brings us to the telephone. I spend a great deal of my time speaking with individuals who are confused about the disability process and what to do next. A lady calls to say she has been forced to stop working because of intractable migraines. A 48 year-old veteran has just been discharged from the Army because of several impairments.
Our firm is one of the few offices in town where a new caller can instantly speak to an experienced advocate or partner in the firm. They don't have to deal with a secretary or paralegal. If it is at all possible, we will pick up the phone and talk to anyone who calls.
Usually, I will speak to a caller long enough to get a basic grasp of the problem. Then, if I feel I can be of further service I set up an appointment for the person to come into the office for a face-to-face meeting. Here is the typical process we go through:
1) We get your phone call and ask a few questions.
2) We set up a personal consultation at our office.
3) If we agree to represent you, contracts will be signed that spell out what we will do, what our fee will be, etc.
4) We will help file any claim, application, appeal or whatever is needed.
5) We begin the process of obtaining any medical evidence that we need to build your case.
6) If there are calls or mediation with Social Security, we handle that for you.
7) We prepare to attend any hearings on your behalf.
8) We notify you of decisions and consider an appeal if the decision is not fully favorable.
9) We will check to make sure your initial payment is on time and in the correct amount.
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